Gather network information with ipconfig

KB Article

Overview

The ipconfig command returns basic network configuration details that are useful for troubleshooting connectivity issues on a Windows machine.

Run ipconfig on the affected machine

1. Connect to or log in to the affected machine.

2. Select the Windows Start button and enter cmd in the search bar.

3. Right-click Command Prompt in the results and select Run as administrator.

4. Enter administrator credentials and select Allow when the UAC prompt appears.

5. Enter ipconfig and select Enter.
   
   The command outputs the machine's network configuration including IP address, subnet mask, and default gateway.
   

6. Record the output for use in further troubleshooting.